The Ultimate Guide to Driving Repeat Purchases

How to get customers to go from first to second purchase and beyond.

The cost to acquire a new customer is getting more and more expensive.

The increase in privacy measures means third party data is now essentially lost .


Boost your E-commerce revenue with proven strategies to encourage customers to go from their first to second purchase ad betond.

This guidebook will teach you:

  • The Power of Post-Purchase Engagement

  • Crafting the Right Tone of Voice

  • Building Loyalty and Retention

  • Re-engagement Strategies

  • Utilising Data and Analytics

"Pepped...'got' the brand and were able to build highly personal and relevant comms to different audiences from our tone of voice."

Ed Hill | Love Orchids

"During a tough e-commerce retail climate, they were able to help us outperform YOY targets for email, which all other channels struggled to achieve. Couldn’t recommend Georgie and her team more!"

Sally Creamer | Party Pieces

"Working with Georgie and the team at Pepped has been an absolute pleasure. They helped us craft our email strategy as well as design a fully branded email template that we can use for all our comms. Top service!"

Cata Bórquez | The Herbtender

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