'Every Penny Counts'

The retention guidebook for DTC brands who want to increase their revenue but don't want to minimise their profit margins.

This guidebook shares the same methods Pepped use to help their clients implement a hugely successful customer retention strategy

By following the guidebook you will learn;

  • How to create a stellar customer journey that shows your customers that you understand them

  • The 3 core steps you need to take to hone in on nurturing your customer relationships

  • How to leverage your first party customer data to build retention and revenue to grow your business

"Pepped...'got' the brand and were able to build highly personal and relevant comms to different audiences from our tone of voice."


Ed Hill | Love Orchids



"During a tough e-commerce retail climate, they were able to help us outperform YOY targets for email, which all other channels struggled to achieve. Couldn’t recommend Georgie and her team more!"


Sally Creamer | Party Pieces


Working with Georgie and the team at Pepped has been an absolute pleasure. They helped us craft our email strategy as well as design a fully branded email template that we can use for all our comms. Top service!


Cata Bórquez | The Herbtender


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