Subscription Customer Retention Strategies

Reducing Churn and Enhancing LTV

This playbook shares with you the exact systems we use to help our client to better use customer surveys as a powerful tool to understand and improve the customer experience.

In this playbook you will learn:

  • The Power of Qualitative Data

  • Choosing the Right Tools

  • Effective Data Analysis

  • How to Unlock Your E-commerce Potential

"Pepped...'got' the brand and were able to build highly personal and relevant comms to different audiences from our tone of voice."

Ed Hill | Love Orchids

"During a tough e-commerce retail climate, they were able to help us outperform YOY targets for email, which all other channels struggled to achieve. Couldn’t recommend Georgie and her team more!"

Sally Creamer | Party Pieces

"Working with Georgie and the team at Pepped has been an absolute pleasure. They helped us craft our email strategy as well as design a fully branded email template that we can use for all our comms. Top service!"

Cata Bórquez | The Herbtender

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